Privacy Policy

Effective Date: July 11, 2026

Introduction

This Privacy Policy describes how MYCE ("SÖMA", "we", "our", or "us") collects, uses, and shares your personal information when you visit, make a purchase from, or otherwise interact with www.soma-skin.com (the "Site").

By using our Site, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or the services we offer. When we do, we will update the "Effective Date" at the top of this page.

Information We Collect

We only collect the information necessary to provide our services, improve your experience, and operate our business.

We collect information that you provide directly to us, information collected automatically when you use our Site, and information received from trusted third-party services that help us operate our business.

Information You Provide

We may collect information you choose to provide, including:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Customer support inquiries
  • Any information you provide when contacting us or subscribing to our newsletter

Information We Collect Automatically

When you visit our Site, we may automatically collect certain information about your device and your interaction with the Site, including:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Site
  • Products viewed and shopping activity
  • Referring websites
  • Cookie identifiers and similar tracking technologies

This information helps us improve our website, better understand how customers use our Site, and provide a more personalized shopping experience.

Information We Receive From Third Parties

We may also receive information from trusted partners that help us operate our business, including:

  • Shopify
  • Payment providers
  • Advertising partners
  • Analytics providers
  • Email marketing platforms

These partners only provide information necessary to help us deliver our services and improve your experience with SÖMA.

How We Use Your Information

We use your information to provide, improve, and personalize your experience with SÖMA.

Depending on how you interact with our Site, we may use your information to:

  • Process and fulfill your orders
  • Process payments and send order confirmations
  • Provide customer support
  • Respond to your questions and requests
  • Deliver products and updates related to your order
  • Send marketing emails if you have chosen to receive them
  • Personalize your shopping experience
  • Improve our website, products, and services
  • Analyze website performance and customer behavior
  • Detect, prevent, and investigate fraud or unauthorized activity
  • Comply with legal obligations and protect our business


Marketing Communications

We will only send marketing communications if you have chosen to receive them.

If you subscribe to our newsletter, we may send you emails about new product launches, exclusive offers, skincare education, and other updates from SÖMA.

You can unsubscribe at any time by clicking the unsubscribe link included in any marketing email or by contacting us at hello@soma-skin.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to help our Site function properly, improve your shopping experience, understand how visitors use our Site, and provide more relevant content and advertising.

These technologies may collect information such as:

  • Your IP address
  • Browser and device information
  • Pages you visit
  • Products you view
  • Shopping activity
  • Approximate location
  • Interactions with our emails and advertisements

We use trusted third-party services, including Shopify, Google Analytics, Google Ads, Meta, TikTok, Klaviyo, and Microsoft Clarity, to help us understand how our Site is used, measure the effectiveness of our marketing, improve our services, and provide a better customer experience.

Where required by applicable law, you will be given the opportunity to manage your cookie preferences.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

How We Share Your Information

We only share your personal information when it is necessary to operate our business, fulfill your orders, provide our services, or when required by law.

We may share your information with trusted service providers, including:

  • Shopify, to power our online store
  • Payment providers, including Shopify Payments, Stripe, Shop Pay, and PayPal, to securely process payments
  • Service providers who help us fulfill and deliver your order
  • Klaviyo, to send marketing emails if you have chosen to receive them
  • Google, Meta, TikTok, and Microsoft, to measure website performance, improve our advertising, and better understand how visitors use our Site

These service providers are only permitted to use your information to perform services on our behalf.

We may also disclose your information if required by law, to protect our rights, prevent fraud, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary compensation.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

The length of time we keep your information depends on the type of information and the purpose for which it was collected.

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law.

These rights may include the right to:

• Access the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Request a copy of your personal information
• Opt out of certain types of targeted advertising, where applicable

If you would like to exercise any of these rights, please contact us at hello@somaskin.com.

We will review and respond to your request in accordance with applicable law.

Data Security

Protecting your personal information is important to us.

We use commercially reasonable administrative, technical, and physical safeguards designed to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

While no method of transmitting information over the Internet or storing data is completely secure, we are committed to maintaining appropriate security measures to protect your information.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at hello@soma-skin.com, and we will take appropriate steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or the services we provide.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.